Why the ‘more is better’ era of marketing technology is officially over, and what actually works instead.

For the past two years, we’ve been living in AI’s gold rush era. To borrow from Taylor Swift, think of it as the “Lover” phase where everything is shiny, new, and full of possibility.

  • The behavior: Buy everything.
  • The metric: Can it generate something cool?
  • The vibe: Pure FOMO.

But we’re entering a new era now. Call it the “Reputation” phase, which is darker, edgier, and entirely focused on receipts.

A sign of this shift was in the headlines recently, blaring on about Microsoft lowering its AI sales targets. The hot takes rushed in to frame it as a d…

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