Frequently asked questions

Nope. None. And no overdraft related fees2 either.

The Monthly Maintenance Fee (MMF) can be waived for the Truist One Checking account for each statement cycle by any one of the following:

• Maintenance fees are waived for primary account owners under the age of 25Disclosure 9 or age 62 and older.
• Making $500 or more in total qualifying Direct Deposits per statement cycle. A qualifying direct deposit is an electronic credit via ACH deposited to your account during the current statement cycle. Pre-authorized transfers made from one account to another or deposits made via a branch, ATM, online transfer, mobile device, debit card/prepaid card number or the mail are not eligible to meet this requirement.
• Maintaining a total combined ledger balance of $500 or more in any Truist related accounts across personal deposits (excluding Truist HSA) and all investments as reflected on the business day before your statement cycle end date. A Ledger Balance is actual balance in your account on a specific day and does not reflect any holds or pending transactions. Your Total Combined Balance is the sum of all balances within the Truist personal deposit accounts (checking, savings, money market or CDs), IRAs or brokerage accounts introduced through Truist Investment Services, Inc. Related Accounts automatically includes all applicable accounts associated with primary and secondary account holders.
• Having a personal Truist credit card, mortgage or consumer loan, including LightStream®.
• Having a linked Small Business Checking Account. Eligible Small Business account types include: Truist Dynamic Checking, Business Interest Checking, Simple Business Checking and Business Value 200.
• Monthly Maintenance Fee is waived for students who are listed as the primary account owner and who provide their anticipated graduation date.

The Balance Buffer is only available with Truist One Checking and allows clients to overdraw their account up to $100. There is no decision required as this feature is automatically available when a client qualifies.

To INITIALLY QUALIFY for the Balance Buffer, the requirements below must be met:

• Account must be opened for a minimum of 35 calendar days
• Account must be funded with a positive balance
• A single direct deposit of at least $100 made within the last 35 calendar days

To REMAIN QUALIFIED for the Balance Buffer, the requirement below must be met:

• A single direct deposit of at least $100 made within the last 35 calendar days**. After qualifying, if 35 calendar days pass without a Direct Deposit of at least $100, you will no longer have access to the Balance Buffer.**

For accounts that qualify for the Balance Buffer, once the account is overdrawn by $100, additional transactions will typically be declined or returned.

For accounts that qualify for the Balance Buffer and also have Overdraft Protection, Truist will use the Balance Buffer first. If the account has neither, transactions that exceed the account balance will typically be declined or returned.

Truist One Checking is a traditional checking account—but with great benefits that automatically adjust based on your balance. It also has a Balance BufferDisclosure 3 for qualifying clients.

The Truist Confidence Account doesn’t have paper checks. And it helps you stay focused on your budget by only approving transactions if you have the funds in your account to cover them. While the rare overdraft can occur in some circumstances, charges that exceed the account balance will typically be declined.

Neither account has overdraft fees and both are great options for students since the monthly maintenance fees are waived for students.

Absolutely. You can transfer money to and from your Truist One Checking account with online or mobile banking, and we’d be happy to help you in a branch.

Most transfers are free, but external transfers or wires do have a fee. See the Personal Deposit Accounts Fee Schedule for details.

Yes! Truist Bank is an FDIC member. This means your money is FDIC insured up to the amount allowable by law.

If you have a Truist One Checking account as well as one of the eligible Truist credit cards (see below), then you will receive a Loyalty Bonus based on your relationship status with Truist when you either redeem the credit card cash rewards into a Truist deposit account or redeem Enjoy Travel miles for travel.

The following credit cards are eligible to earn an enhanced Loyalty Bonus if you also have a Truist One Checking account:

• Truist Enjoy Cash (including Secured)
• Truist Enjoy Travel
• Truist Enjoy Beyond
• Truist Cash Rewards
• Truist Prime Rewards
• Truist Travel Rewards
• Truist Platinum Elite Rewards
• Truist Legacy Cash Rewards

If your card is not listed as “eligible” here, you will not earn an enhanced Loyalty Bonus, even if you have a Truist One Checking account. For your ease of reference, your credit card product type name is provided on your most recent credit card monthly statement. You can also find your credit card product type name in the online banking portal or mobile app by selecting the credit card tile, then “View Account Details.”

Truist Wealth and Truist PWM Rewards Card clients earn a 75% Loyalty Cash Bonus when you deposit cash rewards into any Truist deposit account. Truist Spectrum Cash Rewards clients are not eligible for the Truist One Loyalty Bonus but will continue to receive a 10% bonus when you deposit your rewards into any Truist deposit account.

If you have a Truist rewards credit card that is not eligible to earn an enhanced Loyalty Bonus, you will continue to earn rewards as outlined within your credit card’s existing Rewards Terms and Conditions. If you are interested in opening a new Truist Credit Card, go to Truist.com/credit-cards, select a rewards card, and apply. All credit cards are subject to credit approval.