Pegasystems CEO and founder Alan Trefler on AI agent ‘madness’ (opens in new tab)

Mainstream software suppliers are pursuing a “philosophy of madness” by persuading enterprises to deploy thousands of AI agents, says Alan Trefler, CEO and founder of Pegasystems. He claims that enterprises are in danger of lining up problems for the future by letting loose AI agents en masse with the ability to make potentially business-critical decisions on their computer networks.