Hi there,
Providers have outages. It’s just the nature of the business.
When a provider fails, OpenRouter continues to serve your users by routing requests to an alternative provider, at no extra cost.

OpenRouter tracks response times, error rates, and availability across all providers in real-time to make intelligent routing decisions.
You can learn more about [uptime optimization here](https://email-v3.openrouter.ai/e/c/eyJlbWFpbF9pZCI6ImRnU0VfUW9MQUp5RG5nS2JnNTRDQVp2VjdrWG5LVlNoclJiVFA2ekc5UT09IiwiaHJlZiI6Imh0dHBzOi8vb3BlbnJvdXRlci5haS9kb2NzL2d1aWRlcy9iZXN0LXByYWN0aWNlcy91cHRpbWUtb3B0aW1pe…
Hi there,
Providers have outages. It’s just the nature of the business.
When a provider fails, OpenRouter continues to serve your users by routing requests to an alternative provider, at no extra cost.

OpenRouter tracks response times, error rates, and availability across all providers in real-time to make intelligent routing decisions.
You can learn more about uptime optimization here.
Best, OpenRouter Team
For questions or comments, reach out to us on X or on Discord.