We do not support changing an email address. This article includes other available options.

How do I update my email address?

We do not support updating the email address associated with your ChatGPT/OpenAI account.

If you’d like to use the same API Platform organization associated with your old email, you can create a new account with the email address you’d like to use, and then you can add that new email address through the Members page of your old org.

⚠️ We cannot transfer over your ChatGPT history or workspaces to a new account.

What if my account has an active ChatGPT Plus subscription?

If you cannot login to a ChatGPT/OpenAI account with an active Plus subscription associated with an email address you can no longer access (i.e. an old work/school email) then the only next steps available include:

Cancel the Plus subscription for the ChatGPT account whose email address you can not access. 1.

Sign up for a new ChatGPT account with the email address you do have access to.

If you need to update the email associated with your active Plus subscription, remember that we do not support email change directly. Instead, you can cancel your current subscription under the old email and then create a new account and subscription with the new email. Unfortunately, we cannot assist with transferring data, such as ChatGPT history or workspaces, to a new account that uses a different email address.

For help canceling a Plus subscription see How do I cancel my ChatGPT Plus subscription?