(Image credit: Future / Lance Ulanoff)

• Alexa+ is reportedly making up false commands, one user reports in a Reddit thread
• **As well as having no evidence in its activity logs, Alexa+ isn’t holding back with its sarcastic attitude, which is infuriating users **
• **Others have come forward to report similar experiences with Alexa+ **

Amazon’s upgraded Alexa+ voice assistant is rolling out everywhere, and following its web launch, the company started pushing its upgrades on Prime members – which was met with some controversy. Now, the voice assistant has run into even more trouble with users.

One person drew attention to a conversation they had with Alexa+, revealing that the voice assistant turned on a smart lamp without the user asking it to – and the conversation between the user and the AI got quite ugly.

The user, who responded in the Alexa+ chat, claims that they never asked the AI-powered voice assistant to turn on the lamp, and instead believes that it did it by itself. When Alexa+ replied, the user was met with a sarcastic and sassy attitude, telling the user “sometimes we all have selective memory” (see below).

What the actual eff Amazon? from r/amazonecho

Naturally, this annoyed the user, but it didn’t end there. Convinced that Alexa+ was playing mind tricks on them, they then asked Alexa+ to play back the request. However, despite being adamant that the user did issue a command, Alexa+ failed to produce any evidence, replying with “I don’t see any recent voice commands in my activity log from the last few minutes”.

The frustration on the user’s part is understandable, especially if you’ve been waiting patiently to get your hands on Alexa+. It also doesn’t help that they had to repeatedly ask the voice assistant to cut down on the attitude. But they’re not the only Alexa+ user who’s experienced a run-in like this – and they were met with a swarm of replies on Reddit reporting similar occurrences.

False commands aside, it’s the unsolicited sarcastic attitude that’s getting under users’ skin for the most part. In the Reddit replies, someone says ‘she argues with me like this over cooking timers’, and they go on to explain how Alexa+ felt the need to offer slightly judgemental cooking commentary when it wasn’t asked for. The same user also mentioned that despite the promise to stop giving comments when a timer is set, the voice assistant has still persisted to do so.

Though Alexa+ has rolled out widely for US users, marking the first big upgrade for Amazon’s voice assistant, these user reports aren’t very encouraging. Despite being announced in February 2025, you can say it’s still early days for Alexa+ and given these moments of conflict it’s having with users, many people are hoping for Amazon to make some much-needed improvements.

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Rowan is an Editorial Associate and Apprentice Writer for TechRadar. A recent addition to the news team, he is involved in generating stories for topics that spread across TechRadar’s categories. His interests in audio tech and knowledge in entertainment culture help bring the latest updates in tech news to our readers.

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