As a company that began with a mission to empower people by making computing accessible, it’s no surprise that we view our technical documentation as an important part of our products. To that end, we are powering up our documentation team. This year, we have added two new Documentation Specialists to our staff: Jeunese Payne, who comes from a psychology and UX background, and Kat Shann (that’s me — hello!), with 15 years’ experience as a technical author with a background in software.

Jeunese and Kat

We’re looking forward to making lots of additions and improvements to our documentation. One of the first improvements we are making is to how we manage our …

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