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- #1
I bought this laptop one month ago. It has worked well. Two days ago, it experienced its first BSOD. It happened when I used a program that I have used daily for a few years. I have used this program on my previous laptop, and using it never triggered any BSOD. It may well be a complete coincidence that the BSOD happened at the same time I used the program.
The program is USB Safely Remove v7.2.1, found here:
I had an external HDD connected to my laptop & when I chose to eject it through the program, the BSOD happened.
Here are the .dmp files that V2 Log Collector produced. It is the first time I have ever tried sharing anything with OneDrive. I hope I have done it correctly...
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- #1
I bought this laptop one month ago. It has worked well. Two days ago, it experienced its first BSOD. It happened when I used a program that I have used daily for a few years. I have used this program on my previous laptop, and using it never triggered any BSOD. It may well be a complete coincidence that the BSOD happened at the same time I used the program.
The program is USB Safely Remove v7.2.1, found here:
I had an external HDD connected to my laptop & when I chose to eject it through the program, the BSOD happened.
Here are the .dmp files that V2 Log Collector produced. It is the first time I have ever tried sharing anything with OneDrive. I hope I have done it correctly.
I would have attached the zip folder, but it is 3.21 MB in size, and the instructions limit the size to 2 MB. The owner of this forum may wish to expand that limitation slightly. :)
Windows Build/Version Windows Build/Version Windows 11 Pro 25H2 26200.7462
OS Windows 11 Pro 25H2 Version 10.0.26200 Build 26200
Computer type Laptop
Manufacturer/Model Lenovo YOGA-SLIM-7 (10th Gen) 14"-14AKP10
CPU AMD Ryzen AI 7 350 w/ Radeon 860M (2.00 GHz)
Motherboard Lenovo
Memory Hynix 32 GB
Graphics Card(s) AMD Radeon 860M
Sound Card Realtek Audio
Monitor(s) Displays OLED
Screen Resolution 1920 x 1200
Hard Drives SSD 1TB SAMSUNG MZAL81T0HFLB-00BL2
Internet Speed Fibre 500/300
Browser Google Chrome & Firefox & Brave & Edge
Antivirus Windows Security