Image source: The Motley Fool.
Wednesday, Jan. 28, 2026, at 5 p.m. ET
Chairman and CEO — Edward Nigro
Chief Credit Officer — Jeffery Whicker
Edward Nigro: Well, welcome, everybody. I’m Edward Nigro, and it’s a pleasure to have the fourth quarter and some year-end numbers for you today for GBank Financial Holdings Inc. I almost feel like I have to do some disclosures like, I’m live. This is not prerecorded. I’m not a bot. And I’m capable of making all kinds of mistakes. However, I hope today to avoid all of that and give you some insights into what has been going on in our world at GBank. Jeffery Whicker is going to follow me with some more specifics and details, but I’m going to take us through some initial discussions, particularly in our gaming fintech arena and s…
Image source: The Motley Fool.
Wednesday, Jan. 28, 2026, at 5 p.m. ET
Chairman and CEO — Edward Nigro
Chief Credit Officer — Jeffery Whicker
Edward Nigro: Well, welcome, everybody. I’m Edward Nigro, and it’s a pleasure to have the fourth quarter and some year-end numbers for you today for GBank Financial Holdings Inc. I almost feel like I have to do some disclosures like, I’m live. This is not prerecorded. I’m not a bot. And I’m capable of making all kinds of mistakes. However, I hope today to avoid all of that and give you some insights into what has been going on in our world at GBank. Jeffery Whicker is going to follow me with some more specifics and details, but I’m going to take us through some initial discussions, particularly in our gaming fintech arena and some of our core banking processes, particularly SBA.
But I want to focus today very much on what’s been going on in gaming fintech. And my first comments are going to be focused around the credit card because it seems to be drawing the most attention and it has had the most fluctuation in the last several quarters. I wanted to give you some insight and things that we’ve already listed or discussed at some length, but maybe not to the depth I want to go in today so we can have a good understanding of what we’re doing and where we believe that we are headed. First, I had reported that we had stopped our application process. We had two major events going on.
We had an application automated product that wasn’t working well. And that, actually, our users were getting lost in the process. And applications were being dropped. And then we had another direct mail piece massive application process going on from a contract that I’ve always said in the past should have not been entered into, but it was. And this was a direct mail piece that went out to 700,000 recipients. Well, between the two, the f not work and all of a sudden, these massive applications coming in. primary gaming user. That were not designed or geared towards our We were underwater very quickly. With our entire app process. We shut it down, actually.
And had to do what I call a redesign, development, engineering, and execution. And that took us until almost the October in the fourth quarter. And then we were able to gradually open up our application for real applicants. Naturally, this stopped all of our marketing. So we had to, you know, accelerated up around a 130,000,000 in transactions for the second quarter. And then the third quarter and the fourth excuse me. The third quarter But we stopped it because we were we were accelerating quickly, but not with the controls we wanted in place. The fourth quarter, you’ve just seen settled in around 99,000,000 transactions, but that was to be expected. It was to be by us anyway.