OpenAI: Agentic AI shifts workplace productivity from short chats to long-horizon tasks (opens in new tab)

The transition from traditional chatbots to agentic AI marks a shift in knowledge work from brief interactions to the delegation of complex, long-horizon tasks. Unlike standard chatbots that provide immediate responses, AI agents can operate independently for hours, orchestrating tool calls and iterating through environments to achieve specific goals. This evolution allows the technology to function more like a digital team member capable of delivering outcomes rather than just answering ques...