Leveraging LLMs for Unstructured Claims Data Analysis (opens in new tab)

Actuaries rely primarily on structured numerical data for reserving and ratemaking, while valuable predictive information in unstructured text including medical records, adjuster notes, and call transcripts remains largely unused. Manual processing of these documents is time-consuming, inconsistent across reviewers, and unscalable. We present a proof-of-concept framework using large language models (LLMs) to extract structured actuarial variab...