arxiv.org

When AI Says "I have been in similar situations": Synthetic Lived Experience in Peer-Like Caregiver Support (opens in new tab)

Caregivers often turn to online communities for informational and emotional support. In these spaces, peer supporters frequently draw on personal narratives to respond to emotionally complex caregiving situations. As LLMs are increasingly designed as peer-like sources of support, they introduce a critical tension: AI can provide immediate, private, and nonjudgmental support, but it cannot authentically possess the lived experiences that make hum...

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