Organizing in the Digital Age: Understanding Community, Challenges, and Consequences in Digitally-facilitated Labor Organizing (opens in new tab)

The contemporary American labor force is highly dispersed, necessitating the use of digital communication tools to bridge spatial and temporal gaps in union organizing. This study provides an in-depth analysis of how workers within various labor unions utilize digital, text-based communication platforms -- including Discord, WhatsApp, and Slack -- for labor organizing. Through 17 qualitative interviews, we examine the challenges and opportunitie...