Measuring What Matters: A Quantitative UX Evaluation Framework for AI-Assisted Home Search (opens in new tab)

AI-assisted conversational search is rapidly displacing filter-based interfaces across the major home search portals. Redfin's deployment of conversational search produced a 47\% lift in tour requests, and Zillow launched "AI Mode" in March 2026. Recent consumer surveys indicate that a large majority of Americans now use AI tools for housing market information. Yet the evaluation frameworks practitioners apply to these products remain borrowed f...