Towards Fast Domain Adaptation and Fine-Grained User Simulation for Evaluating Conversational Recommender Systems (opens in new tab)

Conversational Recommender Systems (CRSs) enhance user experience through multi-turn interactions, yet evaluating their performance remains challenging. While Large Language Model (LLM) based user simulators are effective, they suffer from three key limitations: (1) Lack of Domain Adaptability: Reliance on fixed prompts and predefined action spaces hinders transfer to novel domains; (2) Limited User Modeling: Inability to accurately replicate su...