Amazon WorkSpaces now lets AI agents operate desktop applications (Preview) (opens in new tab)

Amazon WorkSpaces, AWS's fully managed cloud desktop service, now enables AI agents to securely access and operate desktop applications through managed WorkSpaces environments. Many enterprises run critical business processes on desktop applications—mainframes, ERP systems, and proprietary tools—that lack modern APIs, creating a "last-mile challenge" for AI agents. WorkSpaces now allows organizations to automate everyday workflows at scale while maintaining full enterprise-grade governance an...