Unified observability in Amazon OpenSearch Service: metrics, traces, and AI agent debugging in a single interface (opens in new tab)

Amazon OpenSearch Service now brings application monitoring, native Amazon Managed Service for Prometheus integration, and AI agent tracing together in OpenSearch UI's observability workspace. In this post, we walk through two real-world scenarios using the OpenTelemetry sample app: a multi-agent travel planner facing slow processing, and a checkout flow quietly failing on one microservice.