Jonathan Mann: Is it Possible to Design an Experience? (opens in new tab)

Can you design an experience for someone else? Jonathan Mann, the Vice President of User Experience at Renaissance Learning says, “Umm, not really.” Prior to joining Renaissance, Jonathan led user experience teams at Target Corporation and PayPal. And as a practitioner, he’s always valued good research to help him, and his teams, deliver better work. Our discussion centered around the question, “is it possible to design an experience?” Jonathan’s research discovered that “an experience” is mo...