The Secret Ingredient of High-Performing Teams | Vanessa Druskat (opens in new tab)

Individual emotional intelligence matters — but teams thrive when EI is built together, not carried by a few well-developed individuals. In this episode, Vanessa Druskat explains why high-performing groups rely on shared norms that create psychological safety, trust, and collaboration. We talk through her research-backed framework for turning work groups into emotionally intelligent teams, how leaders can shape better environments, and why optimism is a surprisingly powerful tool for motivati...