Top Secrets to Customer Success | Arsanas Savas and Dave Norton (opens in new tab)

Co-hosts, meet co-creation! This week, Kurt and Tim are joined by special guests Aransas Savas and Dave Norton, hosts of the Experience Strategy Podcast. Together, they take on one of the biggest challenges companies face: truly understanding what their customers want and need. Data can be valuable, but how useful is it if you don’t fully grasp the “what” or “why” behind those numbers? Aransas and Dave explain why co-creating with customers is a more effective approach than relying solely on ...