AI Brain Fry, Workslop and the Ironies of Automation (opens in new tab)

many good parts but this: Their subsequent synthesis with Manzey, published in 2010, showed that this bias manifests in two distinct forms: omission errors, where the human fails to notice the system has gone wrong, and commission errors, where the human actively follows the system’s incorrect recommendation. Critically, neither form can be overcome by training or experience alone; automation complacency and bias are found in expert and novice users alike, because the underlying mechanism is ...