167. Compassionate compliance: how leaders can manage regulation without micromanaging (opens in new tab)

In this episode, Ellis Pratt talks with Ben French, leadership development consultant and business coach, about compassionate compliance: how leaders can use policies, procedures, and regulation to protect their people and meet legal obligations without creating a culture of surveillance, bureaucracy, or micromanagement. Drawing on their shared experience of helping organisations develop clearer policies and ways of working, Ben and Ellis explore why compliance so often feels like the enemy o...