Ideal failures (opens in new tab)

The way I used to design UI was to sit with paper sketches, or Figma, or a React prototype with no back end. Imagine every failure mode. Design beautiful flows for each. I slipped into this mistake while working on LanWhisper, a voice dictation app. I designed for the failure modes I could imagine, drew the flows, and shipped the app. Then real users hit failure modes that I hadn’t anticipated. For example, the AI transcription model can return hallucinated text even if the input audio is emp...