How to Write a Software Request So the Developer Builds It Right the First Time (opens in new tab)

published: true "Hey, can you build me an app that tracks my leads?" That was the whole request. One sentence. And it sounds reasonable — until you try to actually build the thing and realize that sentence just handed you about fifty decisions and answered exactly none of them. What's a lead? Where do they come from — a web form, a phone call, a text? What fields do you want stored for each one? What happens when one comes in — does an email fire, does it write to a database, does it just sit...