Your AI Agent Isn't Broken. Your Company's Truth Is. (opens in new tab)

The AI agent had one job: pay approved vendor invoices, so the finance team could stop doing it by hand. On a Tuesday morning, it picked up invoice #4471 from a freight vendor Ksh48,000, stamped Approved in the company's ERP, cleanly matched to a valid purchase order. The agent checked the things it was told to check. They all passed. It paid the invoice. The invoice had already been paid. The previous Thursday. By a member of the finance team. Here is what the company's systems believed that...