Salesforce MCP Turns CRM Integration Into an Agent Runtime Problem | Focused Labs (opens in new tab)

Harrison Chase wrote the useful version of the trend in one sentence: every platform will have a headless version. Salesforce, as we all know, made that useful trend concrete by providing Headless 360 for agents through APIs, MCP tools, Salesforce tools, and CLI commands. Salesforce Headless 360 exposes Salesforce capabilities through APIs, MCP tools, and CLI commands, so no one has to pretend the agent's only path is to click through Lightning. This is a more significant integration change t...