DoorDash's AI chatbot is a lesson in conversational search (opens in new tab)

DoorDash's new AI chatbot, called Ask DoorDash, lets you type what you want in plain words and get a cart instead of scrolling through restaurant menus yourself. According to TechCrunch's report, it also takes photos as input, so you can show it a dish instead of describing it. The headline is the feature. The interesting part is what it signals: typing what you want, in your own language, is quietly becoming the default way people expect to use any app with a catalog. That shift matters more...