Infrastructure as Code (IaC) is Not an Add-On (opens in new tab)
When rotations drift and no one remembers who changed what, the pager still works but trust erodes. Incident management belongs in Git, reviewed and applied like the rest of your infrastructure. If It's Not in Git, It Doesn't Exist: Why IaC Isn't An Add-On for Incident Management Platforms Engineering teams are no stranger to the unwanted moment of opening a config page, tilting their heads and saying, "Huh... that's not what I expected." Is it a rotation that doesn't match the team doc? An i...
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