Keep your AI agent's email replies in the right thread (opens in new tab)
An AI agent sends an email, a reply lands three hours later, and the agent has to answer two questions before it can do anything useful: which conversation is this, and what did I last say? Get the first one wrong and the agent's reply shows up in the recipient's inbox as a brand-new message instead of slotting into the existing thread. To the person on the other end, that looks broken — like the agent forgot the conversation it started. Threading is the part of agent email that's easy to get...
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