Your Boss Bets Your Job on AI (opens in new tab)

In September 2025, Salesforce CEO Marc Benioff went on a podcast and said something that should have sent a chill through every office worker in the world. His company, he explained, had cut its customer support division from 9,000 employees to roughly 5,000 because AI agents were now handling 30 to 50 per cent of the work. “I need less heads,” he told host Logan Bartlett on The Logan Bartlett Show, with the casual confidence of a man who had just discovered a cheat code. Just two months earl...