The Dialogue Dividend (opens in new tab)
I remember sitting with a colleague a few years ago. A conversation that started about nothing in particular quickly became one of the most productive exchanges I'd had in a while: problems I'd been thinking about for a long time simply disappeared. The same pattern kept happening, over and over, with that exact person. Every time, the results were significantly better than thinking alone, even though that person didn’t have the answer either. It's not that the other person gave me the answer...
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