Ending the 2 AM Nightmare: How My Backtrace Agent and GitLab Orbit Tame On-Call Chaos (opens in new tab)

We have all been there. It is 2:00 AM, and your phone starts screaming on the nightstand. You squint at the screen to see a cryptic alert: "login error rate jumped 5x." Your heart sinks because you know exactly what comes next. You crawl out of bed, open your laptop, and begin the frantic detective work. You start digging through deployment logs and scrolling through a long list of recent Merge Requests. You check Slack to see who was active late in the day. You are under maximum pressure to ...