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Stop Using the ATM-Didn’t-Kill-Jobs Story to Reassure Developers About AI (opens in new tab)

The ATM Didn't Kill Bank Tellers' Jobs There's a story economists love to tell about ATMs and bank tellers. You've probably heard it. When ATMs were introduced in the 1970s, everyone predicted they would eliminate teller jobs. They didn't. By the 2000s, there were actually more tellers than before the ATM existed. The story became a load-bearing parable for anyone who wanted to argue that technology doesn't kill jobs, cited by economists like Daron Acemoglu and David Autor, by tech executives...

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