Life-hacks for the Estonian society – how to be polite in Estonia (opens in new tab)

Lisanna Kuningas, the operations manager of a hotel in Tallinn, offers some life hacks for navigating politeness in Estonian society. Estonians are often stereotyped as cold, hard to reach and unapproachable. Supposedly, we don’t speak, don’t make eye contact or do any of the other things that might suggest we feel comfortable around strangers. Yet for many Estonians, the reality is quite the opposite – and many international residents find that, over time, these stereotypes are either debunk...