Salesforce acquires Fin, formerly Intercom, for $3.6 billion (opens in new tab)
The deal adds Fin's AI agent, which the company says resolves 76% of support queries without a human, to Salesforce's Agentforce platform
Read the original articleThe deal adds Fin's AI agent, which the company says resolves 76% of support queries without a human, to Salesforce's Agentforce platform
Read the original article