Lost old fogey (opens in new tab)

Hi everyone and thanks for your acceptance, I find tech very difficult so please accept my apologies and bear with me, I am 73 yrs of age and live in Kent UK, I own a Galaxy S23 phone which my granddaughter has shown me how to take pictures with, my problem is when I connect by USB cable to my windows 11 PC to transfer my pics it tells me the parameters are not correct and it does not work, I would be very grateful if someone could tell me in idiot language how to resolve this many thanks Chris