KPMG removed a report titled “Redefining excellence in the age of agentic AI” from some of its websites after organisations including UBS, the UK’s National Health Service, Swiss Federal Railways and Transport for London said descriptions of their AI use were untrue or misleading. The report, published in October 2025, presented case studies on how organisations were using AI, including claims about AI agents in investment advisory, risk management, compliance monitoring and public transport ...

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