Building an internal agent: Code-driven vs LLM-driven workflows (opens in new tab)

When I started this project, I knew deep in my heart that we could get an LLM plus tool-usage to solve arbitrarily complex workflows. I still believe this is possible, but I’m no longer convinced this is actually a good solution. Some problems are just vastly simpler, cheaper, and faster to solve with software. This post talks about our approach to supporting both code and LLM-driven workflows, and why we decided it was necessary.