Building an internal agent: Iterative prompt and skill refinement (opens in new tab)

Some of our internal workflows are being used quite frequently, and usage reveals gaps in the current prompts, skills, and tools. Here is how we’re working to iterate on these internal workflows. This is part of the Building an internal agent series. Why does iterative refinement matter? When companies push on AI-led automation, specifically meaning LLM agent-driven automation, there are two major goals. First is the short-term goal of increasing productivity. That’s a good goal. Second, and ...