How We Built an AI Second Brain for 60K Knowledge Workers (opens in new tab)

Author: Analytics at Meta Knowledge workers at Meta routinely contend with workflow fragmentation, where critical information — including meeting notes, tasks, key decisions, and code context — is siloed across disparate platforms\. Each new AI conversation starts cold: the same explanations, the same links, the same ten minutes of context-setting before any real work begins\. So we tested a simple hypothesis: what if an AI agent had persistent, structured access to everything a person is wor...