Ten years. Ten discoveries about trust. (opens in new tab)

In 2015, I gave a TEDx talk that nobody seemed very interested in\. The dominant conversation in technology at the time was about open data: what governments should publish, what people could access\. My talk was about the social contract\. I wanted to know how relationships between people and institutions were being quietly rearranged by technology, and whether these changes were happening unintentionally or as a result of conscious decision-making\. I got the sense that most of the people i...