MicroConf Refresh Episode 32: Victories & Tragedies The 3 Year Journey Building Balsamiq Cloud Peldi Guilizzoni MicroConf Europe 2019 (opens in new tab)

Build a SaaS app!" they said... "It'll be great!" they said...it turns out, running an online service Is a big pain in the SaaS. In this talk I will tell you all about designing, building, selling, scaling, maintaining and supporting balsamiq.cloud, the online version of Balsamiq Wireframes. I'll focus on 'the things they don't tell you' and even give you the dirt about a massive data-loss incident from May 2018. Fasten your seatbelts, there will be turbulence! --- Giacomo 'Peldi' Guilizzoni ...