CIOs are caught between employee AI fatigue and leadership expectations (opens in new tab)

In 2024, when cloud-based software company BlackLine implemented its Buckie AI agent, a knowledge base that employees could ask HR- or IT-related questions, the company didn’t expect to move away from the tool within a year. “The technology was moving so fast,” CIO Sumit Johar says, and the company needed a different system to scale […] The post CIOs are caught between employee AI fatigue and leadership expectations appeared first on OODAloop.