If agentic AI truly makes every enterprise frictionless, what’s left to compete on? (opens in new tab)

There is a concept that my diginomica colleague Phil Wainewright has been developing and refining for well over a decade. Frictionless Enterprise – a business architecture that optimizes the use of connected digital technologies to strip out cost, delay and opacity from operations – began as a response to the SaaS revolution and cloud computing. […] The post appeared first on <a href="