Richard Yen: Disaster Recovery is a Process, Not a Tool (Part 1) (opens in new tab)

The Landscape Has Changed When I was at Turnitin, we were still kind of riding the tail end of the dot-com boom. People were rushing to ship things, and brief outages were not exactly good, but they were considered a normal part of running software on the internet. If the site was down for a few minutes, you’d shrug, dig in, and fix it. That’s not really the world we live in anymore. Uptime is much more sensitive than it used to be. Five nines used to be the stretch goal – now four nines is s...