Skill #4: Understanding UX Design | The Not-Boring Tech Writer | Episode 4 (opens in new tab)

Where should user experience (UX) design fit in the technical writer’s toolbox?Well, think about how your users experience your documentation:Are they following a workflow path, following a series of pages to complete a series of tasks sequentially?Are they following nav links, jumping around to find task-specific information?Understanding how your users experience your documentation is understanding UX design – which can make or break your docs’ usability.As our guest and UX designer Autumn ...