GPT Realtime in Production: Which Context Strategy Should You Actually Use? (opens in new tab)

Are You Running Azure GPT Realtime in Production? The question that started this: Are you running Azure gpt-realtime in production? If so, you've already run into the question I want to talk about: how should you manage conversation context across turns? It sounds like an implementation detail. It isn't. The way you answer it determines whether your per-call cost is 30 cents or 90 cents, whether your contact-center latency stays under two seconds, and whether your customer has to repeat their...