How We're Thinking About Agentic Systems (opens in new tab)

In the current rush to adopt agentic systems, the most dangerous question isn't "what can we make agentic?" but "where do agents actually help?" At Doximity, we’ve found that moving from a working demo to a production-grade agent requires a shift in focus—from model capability to system design. That framing matters because a working demo and a production system are very different things. The demo proves something can work once. The product has to work repeatedly, with real users, real permiss...