AI interviewers can't connect with people the way human researchers can. They can produce only data, not meaning (opens in new tab)

Anthropic, the company behind the generative AI tool Claude, claimed in March 2026 that it used an AI interviewer to conduct "the largest and most multilingual qualitative study" ever done. The AI tool collected responses from nearly 81,000 people about their visions for AI, spanning 70 languages and 159 countries. Anthropic contends that tools like this can enable researchers to conduct "rich, open-ended interviews at a very large scale."