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More than chatbots: why business AI agents are Big Tech’s next product battleground (opens in new tab)

Covers Google Search Goes Agentic—and Doesn’t Need You AnymoreCovered by rnz.co.nz

Meta’s just-launched Business Agent could mark a major shift in how companies of all sizes deal with customers. But what are the trade-offs?

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More than chatbots: Why business AI agents are the next product battleground

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